How do I get my 3Play account set up?
First, reach out to 3Play Media’s team to establish your account and secure your UC discounted rate: 3Play Media + University of California
Once your account has been set up, connect your YouTube account and Enable Postback Captions. This will make it easier to upload content and send your completed captions back to YouTube. YouTube: Link Accounts and Enable Postback Captions
How do I pay for captions?
For caption orders under $5,000, we recommend paying with a departmental credit card.
For caption orders over $5,000, we recommend setting up a Purchase Order.
How do I order captions?
Captions can be ordered for videos on YouTube that are marked as ‘Public’ or ‘Unlisted’. ‘Private’ videos cannot have captions ordered for them. We recommend marking your video as ‘Unlisted’ while your captions process, and changing the video to ‘Public’ once your caption file is complete.
How do I remove these ‘flags’?
If there is anything that the transcriptionist can’t understand in your video’s audio, it will be marked as a ‘flag’ in your caption file. These flags must be removed to make sure that your caption file is accurate and compliant. Some videos may not have any ‘flags’, but some videos may have several.
Is there anything else I should know?
Join the UC Berkeley Multi-Channel YouTube Network
If you manage a public-facing UC Berkeley-affiliated YouTube channel, you can opt into the UC Berkeley Multi-Channel YouTube Network.
By joining, The Digital Accessibility Program will pay to caption:
all (non-lecture) videos published on your channel between December 2, 2020 and December 2, 2022.
all (non-lecture) videos published on your channel before December 2, 2020, with over 750 views.
Learn more and get started at: How to join the UC Berkeley network on YouTube