Siteimprove Governance

To use Siteimprove, you will need to follow some governance rules for our campus account. This helps the account stay organized and efficient.

Websites

What sites do I need to add to Siteimprove? 

Required Sites 

You must add all websites used for UC Berkeley business to Siteimprove.

This includes: 

  • UC Berkeley owned or manages sites that end in 'berkeley.edu', '.org', or'.com'.
  • Student-managed 'berkeley.edu' sites. 

Optional Sites 

You may add these sites to Siteimprove, but it is not required: 

  • Testing, development, or draft sites (including QA, sandbox, or staging sites). Note: These should be removed after you are done using them. 

Excluded Sites 

You can’t add these sites to Siteimprove, and any requests will be denied. 

  • Sites that are not owned or managed by UC Berkeley.
  • Sites that are not live, not public, or that require a login.
  • Printer and scanner pages.
  • Google Sites.
  • Redirected URLs or ‘vanity’ URLs.
  • URLs for subdirectories or subsites. 
  • Third-party platforms, applications, services, and domains not owned by UC Berkeley. This includes social media sites, Asana, Mural, YouTube, EdX, Smartsheet, and SaaS. 

What URL do I need to use? 

The site's home page should be used as the indexing URL for Siteimprove. 

  • example.berkeley.edu 

Sometimes, a site’s home page redirect to another site, but there is still active, public content on the site. If this happens:

  1. Create an html sitemap page.
  2. Submit the sitemap page in the Siteimprove Support Request form. 

An administrator will follow up with you on next steps. 

Login Information

  • UC Berkeley faculty and staff: You will need your CalNet ID to login to UC Berkeley’s Siteimprove account.
  • Vendors and contractors: You can access Siteimprove if your sponsoring department provides you with a UC Berkeley Affiliate Account.

User Roles and Account Permissions 

Learn more about Siteimprove User Roles and account permissions.  

There are 3 user roles in UC Berkeley’s Siteimprove account. 

  • User 
  • Power User 
  • Administrator 

Site Tags

Please see the Site Tag Cheat Sheet for more information. 

When a new site is added to Siteimprove, it must have a ‘tag’. We use tags to organize sites based on departmental owner or site type. 

All sites in Siteimprove must have an identifying tag. This includes departmental and student sites as well as testing, development, or draft sites. 

Dashboards

Learn more about Configuring Siteimprove Dashboards and Dashboard reports.

Shared Dashboards 

Shared dashboards can be viewed by everyone in the UC Berkeley Siteimprove account. Shared dashboards can only be created by Administrators. These shared dashboards should have readable names that describe the content and purpose of the dashboards content. 

If you need a shared dashboard with functionality that is not already available, please complete the Siteimprove Support Request form. 

Unshared Dashboards

Unshared dashboards are private and can only be viewed by the creator and anyone they share the dashboard with. Power Users can make an unshared dashboard and can set up automatic scheduled reports with this data.

Groups

Learn more about Siteimprove Groups.  

Groups are used to segment data on a single website. These are most helpful for large websites, complex websites, or websites with multiple users or departments. 

Power Users are responsible for setting up Groups, but DAP can help if needed. 

Content inclusions and exclusions

Learn more about how to troubleshoot Siteimprove crawling issues. 

Only Administrators can remove links, or add exclusions, inclusions, or extra index URLs. If you need help with inclusions or exclusion, complete the Siteimprove Support Request form and work with an Administrator on next steps. 

Available Siteimprove Support 

Complete the Siteimprove Support Request form for help with Siteimprove. 

DAP is available to help you: 

  • Add new, active sites to Siteimprove.
  • Delete sites that are inactive and experiencing crawling failures.
  • Act as a liaison with Siteimprove’s support team to troubleshoot issues that end users are experiencing.
  • Create and apply new Tags.
  • Provide guidance and assistance for using Siteimprove.